View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001991 | T99X171.00 SKB Eagle | SW Issue | public | 2024-09-20 16:26 | 2025-04-07 10:14 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | (SW) Kinbay Wu | Due Date | 2024-09-27 17:21 |
| Priority | urgent | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001991: Audio is muffled or breaks up immediately after switching channels and audio sync problem | ||||
| Description | After BT Speaker or Earphone connect on eagle, there is audio output issue like below. Audio is muffled or breaks up immediately after switching channels and audio sync problem. I can see this issue various BT devices. Please check it. For reference, it works fine in OS10 version and I can see this issue only in OS12. Please check it urgently. Thanks. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
|
|
Hi Wooshin Does the STB only connect the BT speaker or earphone, or does it connect the RCU (kid RCU)? Do switching channels mean on Btv? BR, Kinbay |
|
|
Hi Kinbay, You can check our test result at below link. https://docs.google.com/spreadsheets/d/1E2a7A1KzulPoDXpr9e7X8QfBZB0fnmXO/edit?gid=400547994#gid=400547994 Thanks. |
|
|
Hi Kinbay, Hi Wooshin Does the STB only connect the BT speaker or earphone, or does it connect the RCU (kid RCU)? --> Without RCU connection, I can see same issue. Do switching channels mean on Btv? --> Yes. Thanks |
|
|
Hi Wooshin How about the fail rate? If the issue device testing does it occur every time playing? I try to reproduce the issue with Mi bluetooth speaker 2 (model type: XMYX03YM) It connects by SBC 48000 but can't reproduce the issue. Please record a video to show me how to reproduce it. thanks. BR, Kinbay |
|
|
Hi Kinbay, Fail rate is 100%, I will attached movie. Thanks |
|
|
Hi Kinbay, I got a patch from Amlogic. And It looks to fix issue. So you don't need to debug it. You can find the patch at below link. https://jira.skbroadband.com/projects/FSTB12/issues/FSTB12-171 thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2024-09-20 16:26 | (ALTech) Wooshin Kang | New Issue | |
| 2024-09-20 16:26 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2024-09-20 16:26 | (ALTech) Wooshin Kang | Assigned To | => (SW) Kinbay Wu |
| 2024-09-20 16:26 | (ALTech) Wooshin Kang | Description Updated | |
| 2024-09-23 09:21 | (SW) Kinbay Wu | Note Added: 0016745 | |
| 2024-09-23 10:24 | (ALTech) Wooshin Kang | Note Added: 0016746 | |
| 2024-09-23 10:35 | (ALTech) Wooshin Kang | Note Added: 0016748 | |
| 2024-09-23 11:20 | (SW) Kinbay Wu | Note Added: 0016749 | |
| 2024-09-23 12:43 | (ALTech) Wooshin Kang | Note Added: 0016753 | |
| 2024-09-23 16:05 | (ALTech) Wooshin Kang | Note Added: 0016756 | |
| 2024-09-23 17:01 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2025-04-07 10:14 | (SW) Kerwin Chen | Status | assigned => closed |
| 2025-04-07 10:14 | (SW) Kerwin Chen | Resolution | open => fixed |
